Check-in: Rooms can be occupied from 14:30.
Late arrival: Please let us know if you will be arriving after 21:00. We’ll be happy to prepare a cold platter for you as part of our half board.
Departure: You must vacate your room by 11:00 on your day of departure. A late check-out is occasionally possible after consultation with reception.
Children: Children’s discounts according to the price list. We provide children’s cots and chairs free of charge.
07:30 to 10:30: An extensive buffet breakfast with hot and cold specialities from the region.
15:00 to 17:00: Afternoon snack to replenish energy levels.
18:30 to 21:00: A choice of various menus, or buffets with lots of products from the region.
Ski pass service: We’ll be happy to provide the ski pass you require if you place your order in advance. The system allows us to issue ski passes from one day.
Hohenhaus Express: Our hotel taxi will take you to the valley station of the Gletscherbahn cable car and back daily.
Dogs: We are animal lovers and your four-legged friends are very welcome at our hotel. Dogs stay at the Hohenhaus free of charge. We simply charge a one-off cleaning fee of € 20.00 to € 40.00, depending on the size of the dog. Please note that your dog will not be permitted in the dining hall and swimming pool and sauna area.
Payment: You can pay us in cash, with an EC card and by Visa and Mastercard.
Cancellations: The General Terms and conditions for the hotel industry (AGBH 2006 – Allg. Geschäftsbedingungen für die Hotellerie) apply.
There are no charges for cancellations up to 3 months before date of arrival.
For cancellations from 3 months up to 1 month prior to the date of arrival, 40% of the booking cost will be charged.
For cancellations from 1 month up to 1 week prior to the date of arrival, 70% of the booking cost must be paid.
For cancellations within one week of the date of arrival we must charge 90% of the booking price.
To avoid the risk of incurring a cancellation fee we recommend that you take out a travel cancellation insurance policy. We’ll be happy to arrange such cover for you on request. European travel insurance
No liability is accepted for any errors and misprints!